UPS - Why is it that it's possible to track a package from UPS as it makes it's way across the country, but there is no way to stop delivery and save UPS the trouble of delivering a package that will be refused? Maybe UPS would rather charge the customer the costs of having the driver attempt to deliver the package, take it back to the distribution center, and send it back.

From the time my incorrect Dell order left the factory, I knew, and Dell knew, that it was eventually going back to Dell. How often does this happen, and how much money, resources could be saved if the situation could be avoided through the ability to communicate with UPS about the status of the package. Package status communication should work both ways.
posted by Bruce Wright at 11:31 AM #